Privacy Policy
Last Updated: February 26, 2025
At GrowByte, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.growbyte.com), request our services (like our free AI audit), or interact with us. By using our site or services, you agree to the practices outlined below.
1. Information We Collect
Why We Collect It: We gather data to provide you with tailored IT solutions and improve your experience with GrowByte.
How We Collect It: We collect information directly from you or through automated tools.
What We Collect:
- Personal Details: Name, email address, company name, and phone number (if provided) when you fill out our contact form, request an AI audit, or reach out to us.
- Optional Information: Details about your business or preferred contact dates you share voluntarily.
- Usage Data: IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.
2. How We Use Your Information
Why We Use It: Your data helps us deliver services, communicate with you, and enhance our offerings.
How We Use It: We process it securely and purposefully.
What We Do With It:
- Respond to your inquiries and schedule meetings (e.g., for the AI audit).
- Provide our free AI audit, including analyzing your input and delivering a custom report.
- Send you updates, offers, or follow-ups about GrowByte services (you can opt out anytime).
- Improve our website and services through analytics and feedback.
3. How We Share Your Information
Why We Share It: We only share data when necessary to serve you or meet legal obligations.
How We Share It: With strict controls and trusted partners.
What We Share:
- Service Providers: We may use third-party tools (e.g., email platforms, analytics) to process data on our behalf, bound by confidentiality agreements.
- Legal Requirements: We may disclose data if required by law or to protect GrowByte's rights.
- No Selling: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Protect Your Information
Why We Protect It: Your trust is essential to us.
How We Protect It: We use industry-standard security measures.
What We Implement:
- Encryption for data transmission (e.g., SSL on our website).
- Secure storage on protected servers.
- Access limited to authorized GrowByte team members only.
Note: No system is 100% secure, but we strive to minimize risks.
5. Cookies and Tracking
Why We Use Cookies: To enhance your browsing experience and understand site usage.
How We Use Them: Through small files stored on your device.
What They Do:
- Essential Cookies: Enable core site functions (e.g., form submissions).
- Analytics Cookies: Track site performance and visitor behavior anonymously.
6. Your Rights
Why You Have Rights: You control your data under applicable laws (e.g., GDPR).
How You Exercise Them: Contact us directly.
What Rights You Have:
- Access: Request a copy of your data.
- Correction: Ask us to update inaccurate information.
- Deletion: Request removal of your data (unless we're legally required to keep it).
- Opt-Out: Unsubscribe from marketing emails via the link in any message.
7. Data Retention
Why We Retain Data: To fulfill our services and legal obligations.
How Long We Keep It: Only as long as necessary.
What Happens:
- Contact or audit data is kept for 2 years after our last interaction, then deleted.
- Analytics data is anonymized and retained indefinitely for site improvement.
8. International Data Transfers
Why It Happens: We're based in the Czech Republic but may use global tools.
How We Manage It: With safeguards like EU-approved contracts.
What It Means: Your data may be processed outside the EU, but we ensure it's protected under GDPR standards.
9. Changes to This Policy
Why We Update It: To reflect changes in our practices or laws.
How We Notify You: By posting the revised policy here.
What You Should Do: Check back periodically—significant updates will be highlighted.
10. Contact Us
Why Contact Us: Questions or concerns? We're here to help.
How to Reach Us: Use the details below.
What to Expect: A prompt response from our team.
Email: info@growbyte.com
Phone: +420 776 781 248
Address: Prague, Czech Republic
This Privacy Policy is effective as of February 26, 2025. Thank you for trusting GrowByte with your information.